Tips
Security guard body language: what your posture says before you do
Posture, hands, eyes, distance: what official sources recommend for the guard, how to read the signs in someone else, and what body language does not tell you.
Practical tips for security guards
Incident reports, radio, access control, aggressive clients, first day: tips of the trade.
Tips
Handling an aggressive client: de-escalation for security guards
Warning signs, posture, voice, what to say or avoid, when to call 911: the de-escalation method for handling an aggressive client.
Tips
Security Radio Codes: The Vocabulary Every Guard Should Know
Radio alphabet, procedure words, 24-hour time, code white and other colour codes: the radio vocabulary every security guard must master.
Tips
First Day as a Security Guard in Quebec: What to Bring
BSP licence, uniform, post orders, questions for the supervisor, first pay: the new security guard's guide to starting off right.
Tips
Access Control: Best Practices for Security Guards in Quebec
Visitor log, ID, badges, cameras: what a security guard can ask for at access control and what Quebec law says.
Tips
Security guard incident report: how to write it (template)
Golden rules, words to avoid, a template to fill in and a complete sample incident report for security guards in Quebec.